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Web Management > Customer Relationship Management (CRM)

Name Description Pricing Free Trial Customer Support Top Pros Top Cons

FreshSales
Rating: 95%

FreshSales is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automation, FreshSales gives businesses everything they need to manage their sales in a hassle-free package. FreshSales is trusted by over 15,000 businesses from 80+ countries.
read more
$19 user/month - $79 user/month 30-day email,
phone,
live support,
training,
tickets
simple and easy to use,
well-designed and provides tools to track how customers engage with the brand,
track user engagement with websites,
flexibility with the sales process,
app updates regularly

read more
no dashboard for overview sales and leads,
lack integrations with other business systems

Zoho
Rating: 96%

Zoho CRM is an award-winning web-based CRM designed to attract, retain, and satisfy customers to grow your business. The core of Zoho CRM’s functionality is lead and contact management, but also sales pipeline management and purchase control. Zoho CRM can automate daily business activities, track sales, and engage customers in different platforms.
read more
$18 user/month - $100 user/month free limited plan available email,
phone,
live support,
training
tickets
highly customizable,
automates vital sales operations,
gives access to important data in real time,
makes maximal use of social media
great functionality,: Mail merges, email templates, customization, reporting

read more
customer support is present effectively only to address bugs, not to problem solve,
lack of customizations
1

HubSpot
Rating: 98%

HubSpot CRM is one of the leading CRM apps currently available on the market. Free and simple, HubSpot CRM is built to be a platform that allows sales teams to get started quickly without making much of a change in their existing workflow. HubSpot CRM is a smart and easy option that carries all the necessary basic features but without the often confusing complexity, many other CRM platforms have.
read more
$50/month - $2400/month free limited plan available phone
live support
training
tickets
the platform is easy to use,
user education,
a convenient place for all the tools required,
excellent email integration
read more
contracts are billed annually by default,
no testing the basic or PRO package,
technical support is paid

Pipedrive
Rating: 95%

Pipedrive is the current leader of our CRM software category. Built by salespeople and hardcore web app developers, Pipedrive organizes your business leads in a way that will give you an excellent overview of your sales, and allow you to focus on the deals that you want to prioritize. You can also easily integrate it with Google Calendar, Google Contacts, and other Google apps and many popular third-party business systems.
read more
$15 user/month - $59 user/month 14-day phone
live support
training
tickets
simple and intuitive interface
helpful guidance
easy setup
solid mobile apps
customized web forms for collecting leads
possibility to create more than one pipeline simple and intuitive interface
helpful guidance
easy setup
solid mobile apps
customized web forms for collecting leads
possibility to create more than one pipeline

read more
limited functionality for the price
no separation between lists of new leads and contacts

vCita
Rating: 88%

vCita is an all-in-one customer service and business management software designed for service providers, specifically SMBs and professionals. The cloud solution combines essential tools to help users manage their everyday business activities and operations. With vCita, you get in one platform functionalities to handle CRM, marketing, booking, appointment and scheduling, client communication, online payment, and more.
read more
$29 user/month - $99/month (up to 5 users) 14-day email,
phone,
live support,
training,
tickets
quick and easy contact management
fit for a small business
gathering all essential prospect information in a single place
read more
no visual representation of the sales pipeline
no defined analytics and reporting
customer support is dependent on the package
read more

Monday.com
Rating: 85%

Monday.com is the easiest work platform to manage any team and any project: Simply pick from a variety of templates or create your own workflow to get started. Sync, plan, organize and track your team's projects from the high-level overview down to the smallest details. Over 60,000 teams use monday.com to focus on what's important, see whos in charge of what, and stay updated in one collaborative tool.
read more
$17/month - $2399/month 14-day email,
live support,
training,
tickets
very easy to use,
great intuitive design,
unique features
limited features,
costly for small teams

Reevoo
Rating: 90%

Reevoo is a smart platform that generates reliable, authentic content for their brands, products, and services. Reevoo comes with a powerful content gathering feature that collects stories, reviews, and other relevant content. In every three seconds, Reevoo gathers one story or response from real consumers, giving potential buyers insights and experiences to help them with their buying choices.
read more
quote-based paln no phone,
tickets
easy script to implement,
simple design of the widget,
provides authentic reviews and ratings from customers willing to share their opinion
read more
no free trial to test the product,
lack the information about pricing and customer satisfaction

Jobber
Rating: 92%

Jobber is cloud-based software helps service businesses get organized. Complete with mobile apps, powerful scheduling, online invoicing, and simple customer management, Jobber is the easiest way to run a service business. Founded in 2011 in Canada, Jobber has helped thousands of users around the world manage over 5.6 million customer visits and send nearly $600 million in invoices.
read more
$22/month - $291/month available email
phone
live support
training
tickets
seamless and productive with small to medium businesses,
very easy to use and can be learned quickly,
batch invoice creation is extremely helpfulcustomer service, flexibility, affordability works great
read more
not easy to pull out the clients' addresses, emails, to do a mass mailing or email blast
no automated payment processing abilities
read more

amoCRM
Rating: 88%

amoCRM is the worlds first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love their powerful analytics, reporting, and automation tools. Its the perfect messenger-based sales solution for entrepreneurs and SMBs.
read more
$15 user/month - $45 user/month - email,
phone,
live support,
training,
tickets
automated digital pipeline,
helps track all prospects closely,
focused ad campaign,
easy to use,
syncs client emails completely,
sophisticated customer tracking

read more
only suitable for sales force automation, it is not suitable for automation projects and production,
not suitable for enterprises or large companies,
document management features are limited,
limited disk space – only 800 Mb for the most expensive plan

read more

FreshSales

Pricing $19 user/month - $79 user/month
Free Trial 30-day
Customer Support email,
phone,
live support,
training,
tickets
Top Pros simple and easy to use,
well-designed and provides tools to track how customers engage with the brand,
track user engagement with websites,
flexibility with the sales process,
app updates regularly
Top Cons no dashboard for overview sales and leads,
lack integrations with other business systems
Overall Rating 95%

FreshSales is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automation, FreshSales gives businesses everything they need to manage their sales in a hassle-free package. FreshSales is trusted by over 15,000 businesses from 80+ countries.

Zoho

Pricing $18 user/month - $100 user/month
Free Trial free limited plan available
Customer Support email,
phone,
live support,
training
tickets
Top Pros highly customizable,
automates vital sales operations,
gives access to important data in real time,
makes maximal use of social media
great functionality,: Mail merges, email templates, customization, reporting
Top Cons customer support is present effectively only to address bugs, not to problem solve,
lack of customizations
Overall Rating 96%

Zoho CRM is an award-winning web-based CRM designed to attract, retain, and satisfy customers to grow your business. The core of Zoho CRM’s functionality is lead and contact management, but also sales pipeline management and purchase control. Zoho CRM can automate daily business activities, track sales, and engage customers in different platforms.

HubSpot

Pricing $50/month - $2400/month
Free Trial free limited plan available
Customer Support phone
live support
training
tickets
Top Pros the platform is easy to use,
user education,
a convenient place for all the tools required,
excellent email integration
Top Cons contracts are billed annually by default,
no testing the basic or PRO package,
technical support is paid
Overall Rating 98%

HubSpot CRM is one of the leading CRM apps currently available on the market. Free and simple, HubSpot CRM is built to be a platform that allows sales teams to get started quickly without making much of a change in their existing workflow. HubSpot CRM is a smart and easy option that carries all the necessary basic features but without the often confusing complexity, many other CRM platforms have.

Pipedrive

Pricing $15 user/month - $59 user/month
Free Trial 14-day
Customer Support phone
live support
training
tickets
Top Pros simple and intuitive interface
helpful guidance
easy setup
solid mobile apps
customized web forms for collecting leads
possibility to create more than one pipeline simple and intuitive interface
helpful guidance
easy setup
solid mobile apps
customized web forms for collecting leads
possibility to create more than one pipeline
Top Cons limited functionality for the price
no separation between lists of new leads and contacts
Overall Rating 95%

Pipedrive is the current leader of our CRM software category. Built by salespeople and hardcore web app developers, Pipedrive organizes your business leads in a way that will give you an excellent overview of your sales, and allow you to focus on the deals that you want to prioritize. You can also easily integrate it with Google Calendar, Google Contacts, and other Google apps and many popular third-party business systems.

vCita

Pricing $29 user/month - $99/month (up to 5 users)
Free Trial 14-day
Customer Support email,
phone,
live support,
training,
tickets
Top Pros quick and easy contact management
fit for a small business
gathering all essential prospect information in a single place
Top Cons no visual representation of the sales pipeline
no defined analytics and reporting
customer support is dependent on the package
Overall Rating 88%

vCita is an all-in-one customer service and business management software designed for service providers, specifically SMBs and professionals. The cloud solution combines essential tools to help users manage their everyday business activities and operations. With vCita, you get in one platform functionalities to handle CRM, marketing, booking, appointment and scheduling, client communication, online payment, and more.

Monday.com

Pricing $17/month - $2399/month
Free Trial 14-day
Customer Support email,
live support,
training,
tickets
Top Pros very easy to use,
great intuitive design,
unique features
Top Cons limited features,
costly for small teams
Overall Rating 85%

Monday.com is the easiest work platform to manage any team and any project: Simply pick from a variety of templates or create your own workflow to get started. Sync, plan, organize and track your team's projects from the high-level overview down to the smallest details. Over 60,000 teams use monday.com to focus on what's important, see whos in charge of what, and stay updated in one collaborative tool.

Reevoo

Pricing quote-based paln
Free Trial no
Customer Support phone,
tickets
Top Pros easy script to implement,
simple design of the widget,
provides authentic reviews and ratings from customers willing to share their opinion
Top Cons no free trial to test the product,
lack the information about pricing and customer satisfaction
Overall Rating 90%

Reevoo is a smart platform that generates reliable, authentic content for their brands, products, and services. Reevoo comes with a powerful content gathering feature that collects stories, reviews, and other relevant content. In every three seconds, Reevoo gathers one story or response from real consumers, giving potential buyers insights and experiences to help them with their buying choices.

Jobber

Pricing $22/month - $291/month
Free Trial available
Customer Support email
phone
live support
training
tickets
Top Pros seamless and productive with small to medium businesses,
very easy to use and can be learned quickly,
batch invoice creation is extremely helpfulcustomer service, flexibility, affordability works great
Top Cons not easy to pull out the clients' addresses, emails, to do a mass mailing or email blast
no automated payment processing abilities
Overall Rating 92%

Jobber is cloud-based software helps service businesses get organized. Complete with mobile apps, powerful scheduling, online invoicing, and simple customer management, Jobber is the easiest way to run a service business. Founded in 2011 in Canada, Jobber has helped thousands of users around the world manage over 5.6 million customer visits and send nearly $600 million in invoices.

amoCRM

Pricing $15 user/month - $45 user/month
Free Trial -
Customer Support email,
phone,
live support,
training,
tickets
Top Pros automated digital pipeline,
helps track all prospects closely,
focused ad campaign,
easy to use,
syncs client emails completely,
sophisticated customer tracking
Top Cons only suitable for sales force automation, it is not suitable for automation projects and production,
not suitable for enterprises or large companies,
document management features are limited,
limited disk space – only 800 Mb for the most expensive plan
Overall Rating 88%

amoCRM is the worlds first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love their powerful analytics, reporting, and automation tools. Its the perfect messenger-based sales solution for entrepreneurs and SMBs.